Red Hat announced jointly-engineered, integrated and supported images for Red Hat Enterprise Linux across Amazon Web Services (AWS), Google Cloud and Microsoft Azure.
Salesforce announced agentic lifecycle management tools to automate Agentforce testing, prototype agents in secure Sandbox environments, and transparently manage usage at scale.
This new toolchain — the first of its kind in the industry — will enable teams to test, deploy, and monitor AI agents with Agentforce at scale, with confidence, enabling every enterprise to become “agent-first.”
“Agentforce is helping businesses create a limitless workforce. To deliver this value fast, CIOs need new tools for testing and monitoring agentic systems,” said Adam Evans, EVP and GM for Salesforce AI Platform. “Salesforce introduced the concept of Application Lifecycle Management back in 2006 with Force.com. This new category of Agentic Lifecycle Management requires unique tools, and Salesforce is meeting the moment again with Agentforce Testing Center, which will help companies roll out trusted AI agents with no-code tools for testing, deploying, and monitoring in a secure, repeatable way.”
Agentforce Testing Center — built on the enterprise-grade Salesforce Platform and integrated with Data Cloud — enables every organization to easily test and monitor AI agents so that they can deploy with confidence.
New capabilities include:
- AI-generated tests for Agentforce: Teams building with Agentforce need to accurately test all of the different ways a customer may pose a question or interact with an agent. In addition to Agent Builder, which features a Plan Tracer for investigating the reasoning process of an agent, the new Agentforce Testing Center enables teams to test topic and action selection at scale. Using natural language instructions, Testing Center can auto-generate hundreds of synthetic interactions — such as requests a customer may make when engaging with Agentforce Service Agent — then test them in parallel to see how frequently they result in the right outcome. Teams can then use the test data to refine instructions so the expected topic is more frequently selected, improving the end customer experience.
- Sandboxes for Agentforce and Data Cloud: Teams looking to test Agentforce need to do so in safe, isolated environments. Generally available today, Salesforce Sandboxes — mirror images of your production org’s data and configurations — now support both Data Cloud and Agentforce. By replicating the org’s data and metadata into a risk-free environment, development teams can rapidly assemble their unstructured data foundation and rigorously prototype Agentforce without fear of disrupting the business. Now teams can perform UAT (User Acceptance Testing) with an initial set of users to ensure that Agentforce performs the tasks that it’s intended to accomplish, then migrate those changes to production using familiar tools such as Change Sets, DevOps Center, and the Salesforce CLI that now support Data Cloud and Agentforce.
- Monitoring and observability for Agentforce: With the general availability of Data Cloud Sandboxes, the full Einstein Trust Layer can be tested in a secure, pre-production environment, enabling rapid configuration of Agentforce agents and Prompt Templates. With the Einstein Trust Layer’s audit trail and feedback store in sandboxes, teams can build a closed loop for AI testing — iterating on prompts and actions based on user feedback. And once Agentforce is live in production, new capabilities for granular insights into adoption and accuracy become available through Agentforce Analytics and Utterance Analysis — new observability solutions built natively on Data Cloud for continuous iteration while moving through the Agentforce lifecycle.
- Transparent usage monitoring in Digital Wallet: Data Cloud Sandbox and Agentforce usage is metered in Digital Wallet, providing customers with complete visibility into their consumption across the AI development lifecycle. New enhancements provide granular insights into what features consume credits, so that teams can uncover new trends around usage as they scale. And because Digital Wallet is integrated into the Salesforce Platform, teams can create automations to alert admins if, for example, usage exceeds a particular threshold.
Agentforce Testing Center is in a closed pilot today, and will be generally available for use in sandboxes in early December.
Sandbox support for Agentforce and Data Cloud is generally available today.
Agentforce Analytics and Utterance Analysis are generally available today.
DevOps Center, Salesforce CLI, and Change Sets support for Agentforce and Data Cloud are generally available today.
Industry News
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Red Hat announced Red Hat Advanced Developer Suite, a new addition to Red Hat OpenShift, the hybrid cloud application platform powered by Kubernetes, designed to improve developer productivity and application security with enhancements to speed the adoption of Red Hat AI technologies.
Perforce Software announced Perforce Intelligence, a blueprint to embed AI across its product lines and connect its AI with platforms and tools across the DevOps lifecycle.
CloudBees announced CloudBees Unify, a strategic leap forward in how enterprises manage software delivery at scale, shifting from offering standalone DevOps tools to delivering a comprehensive, modular solution for today’s most complex, hybrid software environments.
Azul and JetBrains announced a strategic technical collaboration to enhance the runtime performance and scalability of web and server-side Kotlin applications.
Docker, Inc.® announced Docker Hardened Images (DHI), a curated catalog of security-hardened, enterprise-grade container images designed to meet today’s toughest software supply chain challenges.
GitHub announced that GitHub Copilot now includes an asynchronous coding agent, embedded directly in GitHub and accessible from VS Code—creating a powerful Agentic DevOps loop across coding environments.
Red Hat announced its integration with the newly announced NVIDIA Enterprise AI Factory validated design, helping to power a new wave of agentic AI innovation.
JFrog announced the integration of its foundational DevSecOps tools with the NVIDIA Enterprise AI Factory validated design.
GitLab announced the launch of GitLab 18, including AI capabilities natively integrated into the platform and major new innovations across core DevOps, and security and compliance workflows that are available now, with further enhancements planned throughout the year.