White Papers

Observability is steadily becoming all the rage, and the research explains why. This Splunk survey of 1,250 observability practitioners, managers and experts defines the concrete outcomes from having a mature observability practice.
- Observability leaders are 2.1 times as likely to detect problems in internally developed applications in minutes.
- Leaders report a 69% faster MTTR.
- Leaders’ average annual cost of downtime is $2.5 million, versus $23.8 million for beginners.
As the evolution to hybrid, multicloud infrastructure continues, organizations are encountering escalated complexity, lower visibility and intensifying burnout — but observability fluency is the antidote. Get the report and access the research in full.

SAP has historically been an island within the world of software development. While other aspects of IT landscapes are able to use DevOps automation to deliver value faster, SAP has relied on manual processes to bridge the gaps between tools and systems. This delays development and runs the risk of human error. With the integration provided by SAP DevOps automation, you can:
- Accelerate today's SAP change processes by connecting more of the tools you use, like Jira and ServiceNow
- Build SAP into wider DevOps pipelines
- Deliver SAP change faster, improve software quality and increase visibility and collaboration across the business
Download this ebook today to discover how automation can help integrate SAP development with the rest of your IT landscape.

Get your copy of A Beginner’s Guide to Observability to learn:
- The complementary relationship between observability and monitoring
- The three critical pillars to achieve observability
- How to build observability into your application environment
- How observability helps you tame complexity and reduce MTTR

The world of IT is moving faster, and in more directions at once, than ever. From classic ITOps to DevOps and DevSecOps, our leaders predict key trends for the new year:
- Serverless: Great idea, with more complexities than most IT teams realize.
- Edge computing: You’ll get so tired of the buzz, you’ll stop listening. You really shouldn’t.
- AIOps and observability: Two great tastes that will taste great together, starting now.
What’s better than surprises? Being ready for anything. Read Splunk’s IT and Observability Predictions 2022.

What do leaders need to know to keep their edge in the new year? Splunk experts look at a future shaped by data:
- Edge computing: There will be a lot of talk in 2022, but it’s not just hype.
- Cloud: A sudden, uneven rush into the cloud creates new challenges for customer experience.
- Also: New talent strategies, serverless and an explosion of M&A.
Be ready to lead into the new year: Read Splunk’s Executive and Emerging Technology Predictions 2022.

APIs are no longer simply business differentiators — they’re the drivers of today’s infrastructure and applications, and rely on dependable and secure data to function properly. Synthetic monitoring can help ensure API functionality and performance. Read this ebook to learn about the basic functions of APIs, as well as:
- How synthetic monitoring helps you enforce SLAs
- What to test with your API monitoring
- How to handle different forms of API authentication

Download your copy of How to Optimize Digital Experience with Service-Level Objectives by Jason Bloomberg, president and principal analyst at Intellyx, to learn about:
- The importance of DX and the strategic role of DEM
- The practitioner’s view of SLOs
- Managing errors budgets to optimize performance with Splunk DEM
- Bringing DEM to system reliability engineering

Observability leaders are also more successful at launching innovative products/services, having developed 60% more new products in the last 12 months. Read The State of Observability 2021 to understand a fundamental element of success in a complex, multicloud world.

As your org progresses through its DevOps journey, what are the best practices that successful teams use that you should follow? Puppet and Splunk surveyed more than 3,000 participants and the findings reveal a set of core DevOps practices that are critical for success. Discover what separates successful DevOps teams from those that fail, and learn the next steps to take on your DevOps journey. Download this guide to learn:
- Key practices required to be a mature DevOps organization
- Why collaboration is paramount to a team’s success
- The importance of real-time monitoring and observability, and key metrics to track

Customer experience — often the frontend of a mobile, web or business application — is one of the most important metrics for success. It relies on layers of interconnected technologies that work together to deliver information, transactions and interactions to an end user. And users are hungry for more. Our apps and services are expected to work quickly and seamlessly on any number of devices, from different kinds of networks and in different locations around the globe. Monitoring the infrastructure that supports those experiences — layers of interconnected technologies that become more complex every year — is key to any organization’s success. Download this eBook to learn:
- How complex IT infrastructures create opportunities for failure
- The benefits of observability in IT operations
- How an infrastructure monitoring practice benefits other teams

To make your cloud migration journey successful in government, register for your complimentary copy of the e-book Get Your Cloud & Hybrid Migration Strategy Right in Government. You’ll learn:
- How to make the transition to the cloud as seamless as possible
- Why you need full visibility into your infrastructure before, during and after migration
- How IT, security and operations teams can maximize the ROI from moving to the cloud

Don’t miss out on possible business insights for lack of the right tools. Download a complimentary copy of AI and Machine Learning in Your Organization to learn about:
- The critical role AI and machine learning play in finding answers
- How data is the fuel for your machine learning and AI-powered initiatives
- The ways in which AI and machine learning are being applied today to bolster IT operations and security

APIs are no longer simply business differentiators — they’re the drivers of today’s infrastructure and applications, and rely on dependable and secure data to function properly. That’s why it’s so important for organizations to be able to understand and monitor their API performance. Read this e-book to learn about the basic functions of APIs, as well as:
- How API monitoring helps you uphold your SLAs
- What to test with your API monitoring
- How to handle different forms of API authentication

As customers increasingly rely on web services, speed and dependability are crucial for their online experience — and your bottom line. With digital experience monitoring (DEM), your organization can achieve greater observability, keep up with an optimal customer-centric digital strategy and respond to problems more effectively. But it’s important to understand which monitoring solution best fits your business needs. Read this white paper to learn how DEM can improve your web performance, including:
- Why DEM is critical for a great customer experience
- The benefits of front-end application monitoring solutions
- How to choose the right solution for your organization

Leading organizations have adopted a DevOps approach to software development, but many IT teams don’t know it’s possible to extend this approach — and the benefits — to SAP landscapes. In this whitepaper we explore the practicalities of implementing DevOps for SAP systems and the impact this approach can have at the various stages of change delivery — from development, through testing, pre-production and production. Key takeaways include:
- The key business issues of traditional SAP delivery processes that don’t include DevOps or agile
- Impact of DevOps on the SAP development lifecycle
- How to achieve higher quality development and efficient testing without breaking the current system
- How to implement DevOps for SAP and achieve the flexibility to rapidly change, expand, and adapt IT systems

COVID-19 shifted the already rapid pace of digital transformation into a higher gear we didn’t even know existed. We’ve fully arrived in the Data Age, defined by interconnected data and digital technologies. Looking at 2021, Splunk experts prognosticate:
- Leading through crisis: What will separate inspirational success from failures of leadership?
- Strategic shifts: What one priority will guide leading organizations through existential crises?
- Digital transformation: Yes, technology. But how will your approach to talent define DX success?
Get these answers, and an overview of Splunk's Emerging Technology, Data Security and IT Operations reports, in this executive report.

Read this e-book to learn:
- What benefits come with hosting workloads in various public cloud infrastructures
- Key challenges multicloud environments have on IT and security teams
- What sorts of tools can best tackle multicloud monitoring

Application container technology is revolutionizing app development, bringing previously unimagined flexibility and efficiency to the development process. A good monitoring solution is necessary for dynamic, container-based environments to unify container data with other infrastructure data — only then can you gain better contextualization and root cause analysis. This guide will define the importance and benefits of software container monitoring in container vendors today — like Docker, Kubernetes, RedHat OpenShift, and Amazon EKS. Learn what a typical and successful Kubernetes deployment looks like and how to effectively monitor its orchestration. Download your copy and learn:
- What containerization involves and how you can leverage it to gain an edge
- How to deploy Kubernetes for deploying, managing and scaling containerized applications
- How to effectively monitor containers

A quarter-century of digital transformation has gotten us here: to the advent of the Data Age. From the introduction of email through to broadband, WiFi, cloud storage, SaaS and big data analytics, the pieces have been moving into place. Now, in the year 2020, we are at the cusp of something new. To thrive in this new age, every organization needs a complete view of its data — real-time insight, with the ability to take real-time action. Read the report to understand the competitive landscape and the four key recommendations for success in the Data Age.