Shift Up: The Next Evolution in DevOps
May 06, 2025

David Brooks
Copado

The concepts of "Shift Left" and "Shift Right" are well established in the DevOps world. But with the rise of AI Agents, a new paradigm is emerging: Shift Up. Intelligent agents are increasingly managing the tedious details of Application Lifecycle Management (ALM), from generating code and tests to automating deployments. Now development teams have an opportunity to elevate their focus.

In a world where AI takes care of the mundane minutiae, humans can shift from execution to oversight. Rather than wrestling with low-level implementation, we'll spend our time on high-level design, business strategy, and user experience. In short, we'll Shift Up.

Shifting Up centers on the early phases of ALM — Plan and Build — because the later phases of Test, Release, and Operate are becoming highly automated. Let's explore how this transformation plays out.

For years, Agile coaches warned against over-documentation, instructing developers to provide "just enough, just in time." Often rightly so, as anyone who's worked in high-spec environments (like missile programs) knows how bloated documentation can get. But many teams overcorrected, ending up with no documentation and relying on vague requirements, which often leads to products that miss the mark.

Shift Up isn't about swinging the pendulum back to heavyweight specs. It's about right-sizing. When AI agents handle coding and testing, the clarity of your initial requirements becomes even more critical. The good news? AI can help here by generating user stories and specs from transcripts of stakeholder conversations. Use AI for what it's good at: summarization, structure, and surfacing gaps.

Shifting Up also means embracing the mindset of discovery. Sakichi Toyoda's "Five Whys" method, made famous by Toyota's kaizen philosophy, reminds us that great solutions start with understanding the real problem. In this context, AI can act as a tireless note taker. This frees Business Analysts and Product Managers to focus on being business detectives, digging into root causes rather than just logging feature requests.

So if AI writes the code and tests, what's left in the Build phase? Quite a bit actually, especially the parts we've historically rushed.

Shifting Up means investing more energy in architecture, technical debt, impact analysis, and dependency mapping. These aren't nice-to-haves; they're critical for building sustainable, scalable systems. Today, teams often skip or skimp on this work because doing it right takes longer. But with AI handling much of the implementation, "twice as long" might now mean just an extra hour. That's time well spent.

Take technical debt, for example. Developers don't want to cut corners, but they're often forced to because restructuring parts of the codebase eats into deadlines. Dedicated cleanup sprints are rare luxuries. Now, with AI reducing the effort required for implementation, teams can start prioritizing long-term quality over short-term speed. No longer do developers need to compromise; we can build it right the first time.

The truth is we won't reach this Shift Up reality overnight. Code generation tools are improving rapidly, but the shift in mindset won't happen automatically. The risk is that we squander the time AI gives us, filling the hours with more of the same, rather than using it to rethink how we design and deliver software.

This is a once-in-a-generation opportunity to clean up our tech debt, improve alignment with business goals, and create software that teams are genuinely proud of. So take the leap and focus on what really matters and let AI handle the rest.

David Brooks is SVP at Copado
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