Making Crash and Bug Reporting Cool for DevOps
August 09, 2017

Alex Fishman
Bugsee

We know that DevOps is becoming essential in modern application development and delivery. It bridges the gap between development and operations within an organization, and emphasizes communication and collaboration, continuous integration, and quality assurance. Building, testing and releasing software can take place more quickly, more often, and with more reliability.

But alongside its clear benefits, DevOps brings unique challenges when developing and operating a mobile environment. Mobile app developers and development teams face a unique set of requirements relating to collaboration, testing, and release. Technology fragmentation, disparate back-end systems, updates that require user action, and poor instrumentation can impede the DevOps process and become critical roadblocks to agile mobile development, ultimately impacting app retention and the bottom line.

Success in a mobile environment means overcoming these DevOps challenges and keeping pace with the rigorous demands of the marketplace. Employees and customers demand the same quality experience from the apps they use at home, as they do at work. This puts tremendous pressure on development teams to serve internal stakeholders to increase productivity, while also serving external customers to increase engagement.

It is impossible for organizations to test every situation that may occur in the field with mobile applications, so crash analytics are vital to a successful digital strategy. At a time when releasing new code several times a day is becoming the norm, spending hours hunting down bugs the old-fashioned way is proving to be less and less sustainable. 

It has been reported that mobile app developers spend up to 75 percent of their time debugging rather than working on new front-end features or functionality. Crash and bug reporting tools help ease these burdens by offering mobile app developers continuous video capture of user interactions in live apps so that developers can see first-hand the actions that led to the bug or crash. As Gartner points out in the Cool Vendors in DevOps report, the most important element isn't just that something went wrong, but understanding why and what led up to the incident.

Product and brand managers, developers, QA staff, and digital strategists seeking to drive customer responsiveness and ensure positive customer ratings should consider adding a bug and crash reporting tool to their DevOps tool chest.

Alex Fishman is Co-Founder and CEO of Bugsee
Share this

Industry News

May 21, 2025

Red Hat announced jointly-engineered, integrated and supported images for Red Hat Enterprise Linux across Amazon Web Services (AWS), Google Cloud and Microsoft Azure.

May 21, 2025

Komodor announced the integration of the Komodor platform with Internal Developer Portals (IDPs), starting with built-in support for Backstage and Port.

May 21, 2025

Operant AI announced Woodpecker, an open-source, automated red teaming engine, that will make advanced security testing accessible to organizations of all sizes.

May 21, 2025

As part of Summer '25 Edition, Shopify is rolling out new tools and features designed specifically for developers.

May 21, 2025

Lenses.io announced the release of a suite of AI agents that can radically improve developer productivity.

May 20, 2025

Google unveiled a significant wave of advancements designed to supercharge how developers build and scale AI applications – from early-stage experimentation right through to large-scale deployment.

May 20, 2025

Red Hat announced Red Hat Advanced Developer Suite, a new addition to Red Hat OpenShift, the hybrid cloud application platform powered by Kubernetes, designed to improve developer productivity and application security with enhancements to speed the adoption of Red Hat AI technologies.

May 20, 2025

Perforce Software announced Perforce Intelligence, a blueprint to embed AI across its product lines and connect its AI with platforms and tools across the DevOps lifecycle.

May 20, 2025

CloudBees announced CloudBees Unify, a strategic leap forward in how enterprises manage software delivery at scale, shifting from offering standalone DevOps tools to delivering a comprehensive, modular solution for today’s most complex, hybrid software environments.

May 20, 2025

Azul and JetBrains announced a strategic technical collaboration to enhance the runtime performance and scalability of web and server-side Kotlin applications.

May 19, 2025

Docker, Inc.® announced Docker Hardened Images (DHI), a curated catalog of security-hardened, enterprise-grade container images designed to meet today’s toughest software supply chain challenges.

May 19, 2025

GitHub announced that GitHub Copilot now includes an asynchronous coding agent, embedded directly in GitHub and accessible from VS Code—creating a powerful Agentic DevOps loop across coding environments.

May 19, 2025

Red Hat announced its integration with the newly announced NVIDIA Enterprise AI Factory validated design, helping to power a new wave of agentic AI innovation.

May 19, 2025

JFrog announced the integration of its foundational DevSecOps tools with the NVIDIA Enterprise AI Factory validated design.

May 15, 2025

GitLab announced the launch of GitLab 18, including AI capabilities natively integrated into the platform and major new innovations across core DevOps, and security and compliance workflows that are available now, with further enhancements planned throughout the year.