Businesses Fail to Capture Full Value of APIs
March 03, 2020

Organizations are increasingly leveraging APIs as building blocks to streamline integration while supporting reuse and self-service across the enterprise, according to the 2020 Connectivity Benchmark Report from MuleSoft and Vanson Bourne.

In fact 80% of businesses currently use public or private APIs. However, very few have developed a strategic approach to enable API usage across the business.


Report findings include:

Company-wide API strategies are necessary to drive true value and reuse: Only 12% of organizations are mandated by leadership to abide by a company-wide API integration strategy for all projects. More than half (54%) implement APIs on a project-by-project basis or use a strategy that's siloed within certain parts of the business.

Businesses don't have an easy way to share APIs: Less than half (42%) of internal software assets and components (e.g., code, APIs, best practice templates) are available for developers to reuse. Most organizations (80%) also don't have a completely effective way to share APIs or integrations.

New business users are emerging, amplifying the need for reuse: Outside of IT, the top three business roles with integration needs include business analysts (40%), data scientists (38%) and customer support (38%).

Citizen integrators lack critical internal resources: 70% of ITDMs say they have a good strategy in place to enable non-technical business users to easily integrate apps and data sources with APIs. Despite this high level of confidence, 67% don't have a team that's dedicated to driving the sharing and reuse of APIs.

API Reuse Linked to Speed of Innovation, Operational Efficiency and Revenue

By establishing API strategies that promote self-service and reuse, businesses put themselves in a much better position to innovate at speed, increase productivity and open up new revenue streams.

More than half (52%) of organizations say that IT has generated the most business value by building reusable integrations that save time and money on future projects. Despite this success, only 42% of ITDMs are leveraging APIs to increase the efficiency of their application development processes.

Most organizations are making integration harder on themselves by not designing APIs for reuse: Among organizations that leverage APIs, 52% use them as part of the development process for new projects and 52% use them to build integrations. However, less than half (46%) say their APIs are reusable, highlighting outsize opportunity for IT to be more effective in the delivery process.

Organizations aren't activating API ecosystems: Of those leveraging APIs, only 26% of organizations are driving innovation with partner and external developer ecosystems by exposing them to third parties.

When designed with intent, APIs drive business outcomes: Organizations using APIs benefit from operational improvements such as increased productivity (54%), increased innovation (47%) and greater cross-team agility for self-serve IT (46%).

APIs are the new revenue stream: On average, nearly a third (31%) of businesses' revenue is being generated by APIs or by API-related implementations.

Methodology: For the fifth annual Connectivity Benchmark Report, MuleSoft, in partnership with Vanson Bourne, surveyed 800 IT leaders from global enterprises. The goal was to uncover how much value businesses actually gain from digital transformation, and to understand IT leaders' most successful strategies for achieving digital transformation goals. The online survey was conducted between October and November 2019 across the United States, the United Kingdom, France, Germany, Netherlands, Australia, Singapore, Hong Kong and Japan. Only suitable candidates participated in the survey and were verified by using a rigorous, multi-level screening process. All respondents work at an enterprise organization in the public or private sector with at least 1,000 employees and hold a managerial position or above in an IT department.

Share this

Industry News

April 14, 2021

SmartBear has integrated TestComplete, its UI test automation tool, with BitBar, its native mobile device cloud.

April 14, 2021

Elastic announced an expanded strategic partnership with Confluent to deliver the best integrated product experience to the Apache Kafka and Elasticsearch community.

April 14, 2021

Threat Stack announced its ability to support AWS Graviton2-based instances through the Threat Stack Cloud Security Platform.

April 13, 2021

Broadcom and Google Cloud announced a strategic collaboration to accelerate innovation and strengthen cloud services integration within the core software franchises of Broadcom.

April 13, 2021

Nylas announced the launch of Components, JavaScript UI/UX solutions that allow developers to bring productivity features to market faster without needing to design front-end elements from scratch.

April 13, 2021

Perforce Software announces its new version control desktop client — Helix Sync — enabling non-coders such as artists and designers to version digital assets, with a simple drag-and-drop UI.

April 12, 2021

ShiftLeft introduced ShiftLeft CORE, a unified code security platform.

April 12, 2021

GrammaTech announced a new version of its CodeSonar SAST (static application security testing) product that helps developers build safer and more secure code without disrupting workflows.

April 12, 2021

Panaya announced a strategic partnership with Being Guided, a Salesforce Consulting Partner, specializing in the CRM and Salesforce ecosystem, to bring Panaya's ForeSight solution to a wider audience.

April 08, 2021

Palo Alto Networks announced the second generation of Checkov, the static analysis tool for infrastructure as code (IaC).

April 08, 2021

Postman now allows any team with up to three members to collaborate in Postman with unlimited shared workspaces and unlimited shared requests at no cost.

April 08, 2021

Taos, an IBM company, has announced 24x5 managed service availability.

April 07, 2021

VMware unveiled expanded cloud workload protection capabilities to deliver security for containers and Kubernetes.

April 07, 2021

Catapult CX is launching the DevOps Institute’s (DOI) Assessment of DevOps Capabilities (ADOC).

April 07, 2021

Equinix announced that Tinkerbell, an all-in-one open source bare metal provisioning platform, has added significant new features since joining the Cloud Native Computing Foundation (CNCF) Sandbox program.