DEVOPSdigest

Puppet by Perforce is introducing Admin as a Service for all Puppet Enterprise and Open-Source Puppet users.

Admin as a Service provides organizations with the ongoing long-term support of our certified Puppet Professionals to monitor, update, and remediate issues with their Puppet server.

“The persistent talent shortage we’re facing is a challenge that isn’t going away. Our teams are dedicated to relentlessly identifying new avenues to empower organizations to maximize the full potential of Puppet. Admin as a Service helps ensure IT Teams have the necessary resources to effectively prioritize critical business goals,” said Kapil Tandon, Vice President of Product Management at Puppet by Perforce.”

“We are seeing the trend firsthand, where organizations using Puppet or Open-Source Puppet are facing challenges due to limited internal resources. To address this, we have assembled a world-class team of experienced and knowledgeable Certified Puppet administrators dedicated to ensuring every customer's success.” said Beth Weinberger, VP of Professional Services at Puppet by Perforce.

As part of the larger set of Professional Services, the goal of this offering is to provide support to all Puppet Users even in situations when they are unable to hire or train new team members helping ensure the business continuity of critical IT operation functions.