The general consensus tends to be that in the world of agile and DevOps, ITSM teams are increasingly being left behind. But the truth is, in more forward-thinking IT organizations, this isn’t the case. The fact is that ITSM is playing, or at least should play, a growing role in support of agile and DevOps initiatives. But this role still remains limited due to the fact that DevOps teams, and their management, are (more often than not) leaving them out as a tool of choice ...
Puppet has acquired Reflect, the data-visualization-as-a-service platform.
Reflect’s technology will accelerate Puppet’s product innovation, empowering customers with intuitive, modern and flexible ways to harness insights to inform their journeys to pervasive automation.
“We’ve always helped customers mine valuable information about the state of their IT landscape and take action on it. With the innovation and talent in the marketplace today, we have an opportunity to improve that experience—giving customers new ways to leverage their data, and make faster, more informed decisions," said Sanjay Mirchandani, CEO, Puppet. "Reflect brings the right pedigree of modern technology and unique talent to make this a perfect match.”
Together, Puppet and Reflect help customers make better decisions as they progress on their journey to pervasive automation, with clearer insights, across every environment.
“Reflect helps organizations transform their raw data into visual stories that are easy to understand,” said Alex Bilmes, CEO and co-founder, Reflect. “With Puppet’s technology and expertise, we are able to capture an incredibly rich dataset, unlike any other available today. By joining forces we will be able to deliver value from that data through beautiful charts, visualizations and interactive data tools.”
“There is so much potential within the automation space, and Puppet is accelerating its investment in new technology to help our customers navigate this new world of software delivery. This is especially important as we continue to build the best team to deliver an aggressively expanding product portfolio that our customers love,” said Mirchandani. “We saw great success following the acquisition of Distelli last year and are excited to do it again with the addition of Reflect. This is just the latest step in the continued journey to pervasive automation.”