New Report: The State of Mobile Testing
February 13, 2014
Gregory Mooney

Today's mobile consumers are much like the stereotypical teenager; they expect immediate gratification, have extremely high expectations, and possess little patience.

This hormonal mobile movement is disrupting the status quo and presenting a slew of new challenges for software professionals. Compared to legacy software users, mobile consumers have an even lower tolerance for poor performance. They expect stellar quality, and hold a higher probability of abandonment.

In October through December 2014, SmartBear Software conducted a survey aimed at getting to the bottom of the mobile movement for software professionals. More than 1,040 software testers, developers, and mobile consumers participated in the study.

How high are mobile user's expectations? According to this new SmartBear research, 50% of mobile consumers will delete a mobile app after encountering a single bug. One bug could lose a customer forever – and maybe a few of their friends! More than a third of consumers will report a bug on a public forum, to the app provider or to their peers. For app developers and testers, this is a dangerous statistic. Even slightly depleted testing processes could erode brand reputation, not to mention overall revenue.

Now, more than ever, testing processes are imperative to success in mobile. More than 60 percent of survey respondents are using three or more different quality processes when building mobile applications. These can include manual testing, automated testing, API testing and load testing. Despite these steps, app providers still report that quality is their greatest challenge.

Despite the difficulties, software professionals are diving headfirst into mobile. Nearly 30% of app developers are developing in the mobile space. Of those who aren't currently creating mobile apps, 84% plan to begin to do so in the near future.

Consumer demand matches this increase in mobile production. Forty percent of mobile consumers report downloading between five and 20 mobile applications in a single month.

It's apparent that the mobile space is growing at record pace. While the percentage of mobile developers and testers is increasing, most companies are fairly green when it comes to mobile apps. According to the SmartBear study, more than 50% of respondents who are currently building mobile apps entered the space in only the past two years. Fresh faces bring fresh ideas, and the green space of mobile is ripe with both innovation and challenges.

ABOUT Gregory Mooney

Gregory Mooney is the Technical Content Manager at SmartBear Software, specializing in software testing tools. Prior to SmartBear, Mooney held positions as a software tester for Omnilala, IT administrator for CBT Architects and Technical Proctor for Harvard Law School.

Related Links:

Click here for Infographic: The State of Mobile App Development and Testing 2014

Share this

Industry News

July 09, 2020

ShiftLeft released a new version of NextGen Static Analysis (NG SAST), including new workflows, purpose-built for developers that significantly improve security, while enhancing productivity.

July 09, 2020

RunSafe Security announced a partnership with JFrog that will enable RunSafe to supercharge binary protections via a simple plugin that JFrog users can deploy within their Artifactory repositories and instantly protect binaries and containers.

July 09, 2020

LeanIX closed $80 million in Series D funding led by new investor Goldman Sachs Growth.

July 08, 2020

Afi.ai introduced Afi Data Platform, a cloud-based replication and resiliency service that helps to monitor, predict downtime and recover K8s applications.

July 08, 2020

D2iQ announced the release of Conductor, a new interactive learning platform that enables enterprises to access hands-on cloud native courses and training.

July 08, 2020

SUSE entered into a definitive agreement to acquire Rancher Labs.

July 07, 2020

Micro Focus announced AI-powered enhancements to the intelligent testing capabilities of the UFT Family, a unified set of solutions designed to reduce the overall complexity of automating the functional testing processes.

July 07, 2020

Push Technology announced the launch of a new Service API capability for Diffusion Cloud, Push’s Real-Time API Management Cloud Platform.

July 07, 2020

Lightrun exited stealth and announced $4M in seed funding for the first complete continuous debugging and observability platform for production applications.

July 01, 2020

JFrog announced the launch of ChartCenter, a free, security-focused central repository of Helm charts for the community.

July 01, 2020

Kong announced a significant upgrade to open source Kuma, Kuma 0.6, available today.

July 01, 2020

Compuware Corporation, a BMC company, announced new capabilities that further automate and integrate test data and test case execution, empowering IT teams to achieve high-performance application development quality, velocity and efficiency.

June 30, 2020

Couchbase announced the general availability of Couchbase Cloud, a fully-managed Database-as-a-Service (DBaaS).

June 30, 2020

Split Software announced new capabilities designed to accelerate the adoption of feature flags in large-scale organizations.

June 30, 2020

WhiteHat Security announced a discounted Web + Mobile Application Security bundle to help organizations secure the digital future.