Salesforce introduced a new Automation Everywhere Bundle to accelerate end-to-end workflow orchestration, automate across any system, and embed data and AI-driven workflows anywhere.
IBM announced IBM Alert Notification Service, a new service on IBM Cloud which enables DevOps teams to rapidly receive and respond to early, critical alerts about potential issues concerning their applications, before their users are affected.
Available in beta on Bluemix, IBM’s Cloud Platform, IBM Alert Notification Service works with the real-time and historical network analytics of IBM Netcool Operations Insight.
By forming a single, coherent view across networks and operations, this new tool allows the developers and operators to receive notification when their attention is required. The notification can be received in email, SMS or voice. The developers can use the REST API to integrate with this service to notify the right team. To help protect against downtime, the service can be configured for escalations to significantly diminish the time needed to identify and respond to an alert.
To ensure teams never miss any actionable, crucial alerts, IBM Alert Notification Service is built to allow teams to create customized notification policies, ensuring alerts are routed immediately to the right team members. Further raising the visibility of alerts, this tool also allows users to opt to receive alerts via text or voicemail, in addition to e-mail.
IBM Alert Notification Service also works with on premise solutions for clients who want to deploy it across hybrid environments.