Bridging the Gap Between Dev and Ops
February 11, 2014

Eric Anderson
CopperEgg

Development teams love change. They're incented to push boundaries and respond to shifting circumstances. Operations teams not so much. Their job is to control change and mitigate risk so it doesn't undermine the stability and reliability of business.

Nowhere is this divide more painfully apparent than when you're deploying new applications. Development tosses a software release over to Operations, and expects them to maintain it. Operations then tweaks the configuration files to match the production environment. New scripts (and potential bugs) are introduced, and new problems ensue. But when Development is called in to fix the problem, they don't recognize what they see, because production and development environments can be drastically different.

This is the classic Development vs. Operations disconnect. Add the cloud to the mix and things get even muddier. The cloud is a "black box" where organizations lack direct visibility and control over workload performance and service health.

Just imagine an on-premises database connected to cloud hosted application servers, integrated with a data center-housed web front end, all shipping data to and from SaaS-provided components. This isn't an uncommon scenario today. Not to mention, these workloads tend to be smaller, more dynamic and more short lived than traditional IT services, making them even harder to monitor and optimize.

Development and Operations use different tools to monitor and manage their respective infrastructures. Development tools tend to be more technical, invasive and expensive – used in specific situations to debug, tune and tweak – whereas Operations tools need to be more intuitive, adaptable and end-user focused, because they are running all the time, even when no one is looking. With infrastructures that span multi-cloud environments, today's IT organizations need APM solutions that bridge the gap between Dev and Ops, monitoring the entire cloud application stack from server to website to web application.

Neither APM services nor cloud monitoring services have yet to truly bring a unified DevOps toolset together. Newer APM tools are for developers who require deeper code diagnostics, exceptions, and real user monitoring (RUM) delivered simply, efficiently and more cost-effectively than traditional enterprise. On the other hand, cloud monitoring solutions focus on infrastructure operations visibility at production-scale and speed. Each touches the other side – APM offering simple server monitoring, and cloud monitoring providing application component monitoring – but neither fully satisfies the need the way the other does.

A critical question is whether the sheer momentum of developer-led markets such as APM will force DevOps teams to use developer-centric tools for operations purposes. Or, will viable standalone markets emerge that can fuel both sides of Dev and Ops based on the need for specialization? Or perhaps there's another possibility – a solution may emerge that balances the requirements of Dev with the requirements of Ops to fully meet the needs of the DevOps discipline.

App Ops is an emerging discipline in which development, production, operations and business application teams align to drive greater efficiencies in application release processes, and ongoing management. Time will tell if this practice can ultimately bridge the gap with a single view of the world that includes affordable pay-as-you-go pricing, zero admin installation and configuration, and dynamic scaling to meet evolving business needs.

Eric Anderson is CTO and Co-Founder of CopperEgg.

Share this

Industry News

November 30, 2020

Shipa is open sourcing Ketch, Shipa's deployment engine, under Apache License Version 2.0.

November 30, 2020

Portworx by Pure Storage announced its qualification and support of Portworx Enterprise for Google Cloud's Anthos on bare metal.

November 30, 2020

SnapLogic now supports SaaS contracts in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on Amazon Web Services (AWS).

November 24, 2020

Red Hat announced new capabilities and features for Red Hat OpenShift, the company's enterprise Kubernetes platform.

November 24, 2020

Sectigo released Chef, Jenkins, JetStack Cert-Manager, Puppet, and SaltStack integrations for its certificate management platform.

November 24, 2020

DataStax released K8ssandra, an open-source distribution of Apache Cassandra on Kubernetes.

November 23, 2020

Spectro Cloud has released a new, self-hosted version of its flagship product, Spectro Cloud.

November 23, 2020

GitLab completed integration of Peach Tech, a security software firm specializing in protocol fuzz testing and dynamic application security testing (DAST) API testing, and Fuzzit, a continuous fuzz testing solution providing coverage-guided testing.

November 23, 2020

Fugue announced the availability of its SaaS product in AWS Marketplace, further simplifying the process for Amazon Web Services customers to use Fugue to bring their environments into compliance quickly, demonstrate compliance at any time, and Shift Left on cloud security.

November 19, 2020

Rollbar announced AI-assisted workflows powered by its new automation-grade grouping engine.

November 19, 2020

Buildkite expanded its integration with GitHub and introduced a new onboarding experience.

November 19, 2020

Rancher Labs launched a new Partner Program for the OEM and embedded community.

November 18, 2020

Puppet announced its evolution to an integrated automation platform to enable key business initiatives such as scaling DevOps, risk reduction, policy as code, and evolving cloud strategies.

November 18, 2020

Adaptavist has joined the GitLab partner program as a Select partner.

November 18, 2020

Postman launched the beta version of public workspaces, a hub that makes it possible for both API producers and consumers to seamlessly communicate and collaborate in real time without team or organizational boundaries.