DEVOPSdigest

DEVOPSdigest asked the top minds in the industry what they think AIOps can do for DevOps and developers. Part 3 covers how AIOps brings Dev and Ops together to make DevOps.

Start with What Can AIOps Do For DevOps? - Part 1

Start with What Can AIOps Do For DevOps? - Part 2

HELPING DEV AND ITOPS TO WORK TOGETHER

DevOps managers and stakeholders want holistic visibility into their apps and services. AIOps can provide benefits here by creating 360-degree visibility across application infrastructure, networks, storage, virtualization and so on. This eliminates finger pointing and trial-and-error approaches when incidents inevitably occur, and allows DevOps engineers to work in concert with SREs and IT Ops / NOC engineers to resolve them more quickly.
Mohan Kompella, VP Product Marketing,
Adam Blau, Director of Product Marketing,
Anirban Chatterjee, Director of Product Marketing, BigPanda(link is external)

AIOps can bring visibility into patterns of pain that culminate between Dev and Ops in the enterprise. Many DevOps/Cloud Service Platforms fail due to limited visibility/understanding between bringing products to production and supporting them in production. AIOps can enable Site Reliability Engineers to provide better observability or real time actionable insights into patterns of pain within the technical stack supporting the product to reduce Mean Time to Identify, Inform, and Repair. AIOps has the ability to close the loop in the figure 8 diagram where Dev and Ops come together.
Jeanne Morain
Author, Strategist and Transformation Pioneer, iSpeak Cloud(link is external)

AIOps can be the glue to bind together the automated CI/CD systems in the development world into those of the production and operations worlds, ensuring the correct deployments are stable and operational when they need to be.
Gareth Smith
GM of Eggplant(link is external), part of Keysight Technologies

Cross functional teams have been plagued with a culture that makes it difficult to collaborate with each other, which leads to barriers or silos when implementing models like DevSecOps, causing delays that ultimately hurt the business. AIOps, within a strategy that focuses on a full-stack observability approach, can help bring together DevOps teams and developers to address complex issues by providing a look at everything through a single lens. When a problem arises, AIOps and full-stack observability provide the tools to help align teams giving them clear visibility into what is being impacted and what the cause is, as well as how they can help mitigate it.
Gregg Ostrowski
Regional CTO, Cisco AppDynamics(link is external)

SHARED OBSERVABILITY

DevOps plays a critical role in enabling organizations with the agility to innovate and improve quickly. But often, "Ops" and "Dev" have different views into how changes can impact an organization's digital products and services. AIOps enables collaboration across both DevOps and business stakeholders through shared observability of Service Level Objectives (SLOs) that can allow for automated change risk analysis so DevOps teams can move fast while understanding the potential impact of changes. In this way, AIOps provides continuous feedback loops that enhance digital agility.
Sudip Datta
Head of AIOps and Observability, Broadcom(link is external)

DEV VISIBILITY INTO PRODUCTION

AIOps can identify simple, consistent problems from a wide range of real-world operational failures, meaning that developers receive a succinct assessment of where their systems fail in production — something that's not easy to do in the lab. Feedback from AIOps is instant and continuous, allowing dev teams to consider production aspects as closely as they do development aspects and then really start to yield the benefit of true DevOps.
Gareth Smith
GM of Eggplant(link is external), part of Keysight Technologies

STREAMLINING WORKFLOWS ACROSS IT

A typical DevOps model can struggle to integrate the different roles involved in the development process. The sheer amount of data that the DevOps engineers ought to comb through to unearth mission-critical tasks and keep up with what's going on in the CI/CD tool chain is colossal. AIOps allows you to scale and handle the myriad of data generated by DevOps pipelines. Its algorithms ingest raw data from different feeds and streamline workflow for various IT units, making it easier for the teams to stay in sync throughout the product's life cycle.
Arun Balachandran
Sr. Marketing Manager - ManageEngine Applications Manager, ManageEngine(link is external)

MAINTAINING DEVOPS CULTURE

The stronger the Cloud DevOps culture, the safer your customers will feel. The stronger the AI in your DevOps stack, the more empowered your employees will be to maintain your culture.
Virender Jeet
CEO, Newgen Software(link is external)

Go to: What Can AIOps Do For DevOps? - Part 4