White Papers

In today’s application economy, customers expect a seamless digital experience and nothing less. Now more than ever it is imperative that organizations differentiate themselves to stand out from countless competitors. As a result, investments in Digital Transformation initiatives are growing and although the benefits are clear, the road to success may not be. This study conducted by Vason Bourne on behalf of CA Technologies, highlights the importance of improving digital experience along with the challenges and benefits of Digital Transformation.

Digitally Remastered, written by CA EVP and CTTO Otto Berkes, will give you proven strategies and actionable insights to help you successfully transform your existing models and mindsets — and quickly become a digitally-driven organization ready to profit from the new reality.

Research also shows the correlation between better business performance and advanced use of technologies and practices such as agile methodologies, DevOps, API management, and identity-centric security. This paper provides an actionable checklist of seven critical steps you should be taking now to increase the business impact of your digital transformation initiatives.

It’s indicative of the maturity of any movement that there comes a tipping point when it’s time to think about the myths and misconceptions that have arisen during its development. DevOps has arrived at that moment. While debate continues about DevOps best practices and processes, the conversation has moved beyond “what is DevOps?” and “why do I need DevOps?”, to “how do I best implement DevOps?” There is now a transformative role for DevOps to play in organizations, but there is also a need to understand its full potential and its limitations if businesses are to be successful and avoid the overhype that often comes with tipping points. Tipping point moments can be scary points in time. But they’re also indicative of growing maturity. With pragmatic guidance to help maneuver through the hype, this eBook provides the insight needed to help leaders seize the day and step up to the opportunities that DevOps presents.

This paper explores these areas further and identifies nine key areas that are each confirmed by more than 80% of study respondents as being important for maximizing DevOps effectiveness. This is called the DevOps Jigsaw. Assembling all the pieces is essential to reap the full business benefits of DevOps.

Recent global research study provides insights into how the imperatives translate into actions. The “Digital Disrupters” who are achieving high returns from digital investments and who drive market and organizational disruption have a number of traits in common. Download the research to find out more.

Your IT Operations teams are dealing with unprecedented increases in application deployments and changes. Success means becoming more agile, but you can’t afford to sacrifice quality of service. Can ops teams be agile and reliable at the same time? Phoenix Project author Gene Kim joins 3 other industry experts in this exclusive analysis of what the “three approaches” of DevOps means for operations teams. Understand how IT orgs change to adopt “lean” thinking, how monitoring can “shift left” and how ops teams can embrace continual experimentation.

This ENTERPRISE MANAGEMENT ASSOCIATES (EMA) white paper singles out software testing as an element of software delivery that is too often under-automated. Specifically, it explores the value proposition of service virtualization, a new class of software testing solutions that solve a key software delivery challenge: comprehensive testing of complex integrated and hybrid systems at speed and scale.

To support digital transformation imperatives, organizations are increasingly exploring DevOps style approaches for the continuous delivery of high quality software. Essential for DevOps success is measuring the effectiveness on new processes in a business context, but lacking clear guidance, practitioners often fall back to technology diagnostics, vanity metrics or metrics that are too easily collected. This paper describes what’s required to build a comprehensive DevOps metrics program, including: what not to measure (metrics anti-patterns), new continuous delivery metrics, targets and initiatives, metrics scorecard approaches, and critical people and culture considerations.

This white paper presents the 8 elements of waste framework, strategies needed to identify and eliminate waste, and the metrics needed to measure effectiveness.

DevOps is an approach designed to enable the rapid and continuous delivery of value to the business to support the needs of the digital world. Open source software tools can help organizations adopt this DevOps approach but can cause efficiency, complexity and scalability issues, so Dale Vile of Freeform Dynamics believes it is helpful to create a consistent orchestration layer using an enterprise class release automation solution.

In this white paper, learn how the Application Economy is driving Digital Transformation in companies, and how you can position your organization for success.

This paper by Shamus McGillicuddy, Senior Analyst at Enterprise Management Associates (EMA), explores the macro trends that are generating a need for unified monitoring. It identifies the business drivers for adoption, including the key considerations for earning a return on investment. Finally, the paper examines CA Technologies’ Unified Infrastructure Management (UIM) solution as an example of a monitoring architecture that supports the needs of an agile enterprise. The paper especially examines CA’s most recent iterations of UIM and how they are advancing both the networking monitoring capabilities of the architecture and the overall usability of the product.

This study surveyed 6,770 consumers and 809 business decision makers in 18 countries to uncover how each group thought various characteristics of applications impacted user experience, and how well different industries delivered on those characteristics.

According to the results of this CA Technologies study with Vanson Bourne, 88% of 1,425 IT and line of business (LOB) executives surveyed already have or plan to adopt DevOps sometime within the next five years. This strong endorsement can be attributed to the greater demands on IT to deliver apps faster and to the tangible benefits DevOps adopters are seeing – measurable results showing from 15% to 21% improvements.

In the app economy seconds make the difference between a brand loyalty building experience or a lost sale. More than half of the customers who responded to a survey about performance indicated that under 5 seconds was the maximum acceptable response time; most experts agree the number is more like 3. Billions of dollars in goods and services flow through customer facing applications with an increasing number of transactions initiated by mobile apps. Download this paper to better understand the benefits of delivering a flawless customer experience and the risk of poor performance.