xMatters Names New SVP of Worldwide Sales and VP of Client Success
April 21, 2016

xMatters announced the appointment of two new executives to its leadership team. Dave Reardon will serve as Senior Vice President of Worldwide Sales and Samantha Loveland will serve as Vice President of Client Success.

“We are excited to welcome Dave and Samantha to xMatters at a critical time in our company’s accelerated growth. Each brings significant experience and deep understanding of what it means to deliver on an enterprise-class solution as an on demand service,” said Troy McAlpin, CEO of xMatters. “Their experience, fresh ideas, continued focus on the success of our customers and desire to continue the growth and enablement of our teams will play a huge role in fostering our passionate customer base and advancing our intelligent communications offerings.”

Reardon brings 15 years of high tech sales leadership experience to xMatters. As SVP of Worldwide Sales for xMatters, he is responsible for all revenue-generating activities across the globe. Prior to xMatters, Reardon served as VP of Sales for SaltStack, where he built a team that accelerated SaltStack’s corporate growth. Previous to that, he led North America sales at WhiteHat Security and also served as VP of Sales at Experticity. He holds a B.S. from the University of Utah and an MBA from Pepperdine University.

As VP of Client Success, Loveland is responsible for ensuring customers enjoy the value they expect from the xMatters solutions. Prior to joining xMatters, she was SVP, Customers for Life at FinancialForce.com where she led all post-sales activities, including customer success, professional services and support. Before that, she spearheaded the customer success program at Findly and also worked with Microsoft (acquired Yammer in 2012), where she managed the global customer engagement organization. She holds a B.A. in quantitative economics from UCSD and an MBA from Columbia University.

“As companies continue to digitize products, processes and they way they work, finding a strong solution to deal with issues efficiently and effectively becomes a vital part of keeping the business up and running. xMatters’ technology enables communication and accelerates the way people work by connecting insights from any system to the people who need it,” said Loveland. “With my ability to understand customer needs, drive continuous improvement and increase customer satisfaction, I look forward to helping xMatters continue to grow the business and also the client base.”

“With an increasing amount of applications and distributed IT infrastructure, coupled with new IT and development processes, it’s crucial for businesses to stay one step ahead of automated communications. We provide the ideal solution for enterprises looking to make communications more personalized, collaborative and efficient at scale, so problems can be resolved quickly,” said Reardon. “I’m incredibly excited to join the xMatters executive team and lead worldwide sales initiatives for such an innovative company.”

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