xMatters Launches Flow Designer
April 10, 2019

xMatters announced the launch of Flow Designer — a tool that allows users to create incident management workflows using a no-code drag-and-drop interface.

Modern IT teams need to manage the complexity of synchronizing data, tools, and people at the speed of customer demand. From a minor issue to the largest customer-facing incident, problems need to be addressed efficiently. With xMatters Flow Designer, any authorized user —from software developers to IT generalists — can automate resolution with the simplicity of an elegant drag-and-drop experience.

Key benefits include greater consistency as teams follow guided, pre-defined remediation workflows; higher velocity as automation decreases the mean time to resolution; and increased productivity through a reduction in unplanned work across development and technical teams. Flow Designer also allows organizations to maintain the integrity of data shared across all of their tools and systems.

“The intention of xMatters Flow Designer is simple: to make it easy for enterprises to create cohesive, consistent resolution processes that translate into higher productivity benefits. Flow Designer turns hours of coding into a few minutes of dragging and dropping. That makes it much easier to automate incident management, which in turn frees up IT to focus on business outcomes and objectives,” said Doug Peete, Chief Product Officer at xMatters.

Flow Designer represents the latest innovation from xMatters aimed at unlocking the potential of fully-automated toolchains. Combined with the xMatters Integration Directory – which contains dozens of built-in integrations – Flow Designer gives organizations the power of simplicity to automate incident management workflows.

When a critical alert is identified, the workflows created in Flow Designer automatically drive resolution by kicking off a series of steps such as creating a ticket in the service desk, posting progress updates to a status page, and engaging key team members to track and resolve the issue. With the simplicity of Flow Designer, anyone can build workflows tailored to address highly specific or complex use cases.

The Flow Designer tool is available today for xMatters customers.

Share this

Industry News

July 09, 2020

ShiftLeft released a new version of NextGen Static Analysis (NG SAST), including new workflows, purpose-built for developers that significantly improve security, while enhancing productivity.

July 09, 2020

RunSafe Security announced a partnership with JFrog that will enable RunSafe to supercharge binary protections via a simple plugin that JFrog users can deploy within their Artifactory repositories and instantly protect binaries and containers.

July 09, 2020

LeanIX closed $80 million in Series D funding led by new investor Goldman Sachs Growth.

July 08, 2020

Afi.ai introduced Afi Data Platform, a cloud-based replication and resiliency service that helps to monitor, predict downtime and recover K8s applications.

July 08, 2020

D2iQ announced the release of Conductor, a new interactive learning platform that enables enterprises to access hands-on cloud native courses and training.

July 08, 2020

SUSE entered into a definitive agreement to acquire Rancher Labs.

July 07, 2020

Micro Focus announced AI-powered enhancements to the intelligent testing capabilities of the UFT Family, a unified set of solutions designed to reduce the overall complexity of automating the functional testing processes.

July 07, 2020

Push Technology announced the launch of a new Service API capability for Diffusion Cloud, Push’s Real-Time API Management Cloud Platform.

July 07, 2020

Lightrun exited stealth and announced $4M in seed funding for the first complete continuous debugging and observability platform for production applications.

July 01, 2020

JFrog announced the launch of ChartCenter, a free, security-focused central repository of Helm charts for the community.

July 01, 2020

Kong announced a significant upgrade to open source Kuma, Kuma 0.6, available today.

July 01, 2020

Compuware Corporation, a BMC company, announced new capabilities that further automate and integrate test data and test case execution, empowering IT teams to achieve high-performance application development quality, velocity and efficiency.

June 30, 2020

Couchbase announced the general availability of Couchbase Cloud, a fully-managed Database-as-a-Service (DBaaS).

June 30, 2020

Split Software announced new capabilities designed to accelerate the adoption of feature flags in large-scale organizations.

June 30, 2020

WhiteHat Security announced a discounted Web + Mobile Application Security bundle to help organizations secure the digital future.