VictorOps Announces the Incident Automation Engine
June 22, 2016

VictorOps announced the Incident Automation Engine, a set of features for on-call teams to automate their way to faster mean time to resolution (MTTR) through use of intelligent alerts, sophisticated routing, and smarter system outputs.

The VictorOps Incident Automation Engine provides control and insight throughout the entire incident lifecycle via a combination of intelligent system inputs and actionable outputs. The Incident Automation Engine automatically quiets the noise of unnecessary alerts, delivers remediation solutions alongside alerts, and provides visibility into and documentation of all communications and actions that occurred during an incident.

Additionally, through the use of outbound webhooks, the entire VictorOps solution can now be configured to send data to other tools in real-time, enabling users to do everything from automatically fixing standard issues to customizing dashboards.

“More and more often, the best way to speed organizational innovation is by enabling developers to move quickly,” said Todd Vernon, VictorOps CEO and co-founder. “When it comes to a company’s uptime, this same concept applies. Today valuable time is lost with archaic alerting systems and manual processes. The [Incident Automation] Engine now becomes a foundation to automate out these inefficiencies, gain clearer access to actionable information and continuously evaluate and improve the inputs driving on-call processes.”

Key features of the Incident Automation Engine include:

- Alert Transformations- Quiet unactionable alerts and automatically route specific alerts to the correct team members.

- Alert Annotations- Automatically append alerts with runbooks, monitoring graphs and other relevant information, giving the alert recipient immediate remediation steps.

- Outbound Webhooks- Extend VictorOps platform data into other systems and integrate VictorOps incidents into other service dashboards.

- API- Leverage the VictorOps API to extend VictorOps to existing legacy tools and reporting systems.

- Post-Mortem Report Generator- Automatically pull a snapshot of all activities (alerts, conversations and remediation actions) associated with an outage. Easily use this data to report on SLAs and facilitate team retrospectives.

The functionality delivered as part of the Incident Automation Engine is now available in the Enterprise edition of the VictorOps product.

Share this

Industry News

June 01, 2023

Couchbase announced a broad range of enhancements to its Database-as-a-Service Couchbase Capella™.

June 01, 2023

Remote.It release of Docker Network Jumpbox to enable zero trust container access for Remote.It users.

June 01, 2023

Platformatic launched a suite of new enterprise-grade products that can be self-hosted on-prem, in a private cloud, or on Platformatic’s managed cloud service:

May 31, 2023

Parasoft announced the release of C/C++test 2023.1 with complete support of MISRA C 2023 and MISRA C 2012 with Amendment 4.

May 31, 2023

Rezilion announced the release of its new Smart Fix feature in the Rezilion platform, which offers critical guidance so users can understand the most strategic, not just the most recent, upgrade to fix vulnerable components.

May 31, 2023

Zesty has partnered with skyPurple Cloud, the public cloud operations specialists for enterprises.

With Zesty, skyPurple Cloud's customers have already reduced their average monthly EC2 Linux On-Demand costs by 44% on AWS.

May 30, 2023

Red Hat announced Red Hat Trusted Software Supply Chain, a solution that enhances resilience to software supply chain vulnerabilities.

May 30, 2023

Mirantis announced Lens Control Center, to enable large businesses to centrally manage Lens Pro deployments by standardizing configurations, consolidating billing, and enabling control over outbound network connections for greater security.

May 25, 2023

Red Hat announced new capabilities for Red Hat OpenShift AI.

May 25, 2023

Pipedrive announced the launch of Developer Hub, a centralized online app development platform for technology partners and developers.

May 25, 2023

Delinea announced the latest version of Cloud Suite, part of its Server PAM solution, which provides privileged access to and authorization for servers.

May 24, 2023

Red Hat announced Red Hat Service Interconnect, simplifying application connectivity and security across platforms, clusters and clouds.

May 24, 2023

Teleport announced Teleport 13, the latest version of its Teleport Access Platform to enhance security and reduce operational overhead for DevOps teams responsible for securing cloud infrastructure.

May 24, 2023

Kasten by Veeam announced the release of its new Kasten K10 V6.0 Kubernetes data protection platform.

May 23, 2023

Red Hat announced Red Hat Developer Hub, an enterprise-grade, unified and open portal designed to streamline the development process through a supported and opinionated framework.