Appdome has integrated its platform with GitHub to build, scale, and deliver software.
In today's digital age, enterprises of all sizes, in industries across the board, need scalable, flexible IT systems that enable them to compete, innovate, and experiment at a rapid pace. APIs are reframing the way we do business — unlocking new opportunities to connect businesses with customers in every corner of the world, while delivering the immediate, personalized, omnichannel experience customers want and increasingly demand.
Cloud Communications APIs
Cloud communications APIs, in particular, transform the customer experience by changing the way customers are able to interact with businesses.
APIs empower customers to communicate with businesses in the same way they communicate with their family and friends — seamlessly, on their own timeline and with the context of previous conversations, via the channels they prefer, whether it's SMS, email, or messaging apps like WeChat and WhatsApp.
For consumers, it provides a convenient way to handle issues and inquiries, without interrupting their busy lives. For businesses, customer interactions are unified and streamlined into a single thread delivered straight into their CRM — creating rich customer profiles.
API Management
As the connective thread that links modern and legacy systems, APIs play a crucial role in making IT systems more responsive and adaptable — allowing IT leaders to unlock more value from their platforms faster and at less cost.
According to Forrester, companies are expected to spend $3 billion on API management by 2020. And that's money well spent. Investing in an API strategy pays off because it saves developers time and businesses money by freeing up internal resources to focus on the more differentiated areas of the business.
Take Uber, for instance, a company for which real-time communication with customers is crucial, in the form of notifications, alerts, and messages sent between drivers and customers. Yet, wrangling those immediate interactions, especially across borders, is fragmented, complex, and time-consuming. Turning to cloud communications APIs enables Uber to streamline and simplify all of that complexity. That way, Uber can focus on the innovative technology that will push the business forward, instead of worrying about managing communications in all the areas where they operate.
Customer-Centric API Strategy
In today's age of digital transformation, businesses need to be able to pivot quickly to respond to customer needs and changes in the competitive landscape.
APIs are agile enough to make it easy for developers to integrate new components into existing infrastructure, ensuring they can develop and deploy services quickly.
A successful API-first strategy hinges on IT leaders' ability to understand customer behavior so that companies can deliver rich customer experiences. Instead of adding APIs into the mix ad hoc, IT leaders should build out a thoughtful, customer-centric API strategy to integrate API-driven culture into software development practices and processes.
Without APIs, businesses are hard-pressed to create the on-demand, convenient digital experiences we expect every day as consumers — whether we're ordering food, scheduling services, or booking hotel stays. Harnessing agile, accessible APIs enables brands to move the needle with current customers while providing the flexibility to handle rapidly changing customer expectations, which helps businesses create communications experiences that enhance brand loyalty.
Industry News
DigiCert, announced a partnership with ReversingLabs to enhance software security by combining advanced binary analysis and threat detection from ReversingLabs with DigiCert's enterprise-grade secure code signing solution.
Semgrep announced that Semgrep Supply Chain is now free for all to use, up to a 10-contributor limit.
Checkmarx announced its new AI Query Builders and AI Guided Remediation to help development and AppSec teams more accurately discover and remediate application vulnerabilities.
Copado announced a technology partnership with nCino to provide financial institutions with proven tools for continuous integration, continuous delivery and automated testing of nCino features and functionality of the nCino cloud banking platform.
OpsMx announced extensions to OpsMx Intelligent Software Delivery (ISD) that make it a CI/CD solution designed for secure software delivery and deployment.
Couchbase announced a broad range of enhancements to its Database-as-a-Service Couchbase Capella™.
Remote.It release of Docker Network Jumpbox to enable zero trust container access for Remote.It users.
Platformatic launched a suite of new enterprise-grade products that can be self-hosted on-prem, in a private cloud, or on Platformatic’s managed cloud service:
Parasoft announced the release of C/C++test 2023.1 with complete support of MISRA C 2023 and MISRA C 2012 with Amendment 4.
Rezilion announced the release of its new Smart Fix feature in the Rezilion platform, which offers critical guidance so users can understand the most strategic, not just the most recent, upgrade to fix vulnerable components.
Zesty has partnered with skyPurple Cloud, the public cloud operations specialists for enterprises.
With Zesty, skyPurple Cloud's customers have already reduced their average monthly EC2 Linux On-Demand costs by 44% on AWS.
Red Hat announced Red Hat Trusted Software Supply Chain, a solution that enhances resilience to software supply chain vulnerabilities.
Mirantis announced Lens Control Center, to enable large businesses to centrally manage Lens Pro deployments by standardizing configurations, consolidating billing, and enabling control over outbound network connections for greater security.
Red Hat announced new capabilities for Red Hat OpenShift AI.