Platform Ops: The Key to Unlocking the Full Potential of DevOps
September 02, 2021

Danny Allan

As DevOps adoption continues to rise, developers and IT leaders are getting more frustrated with specific aspects of their implementations. In a recent survey, three quarters of developers and DevOps team members said time spent on manual DevOps tasks is generally being wasted. And in Puppet's 2021 State of DevOps Report, 62% of IT leaders say their organizations are stuck in mid-evolution on their DevOps journeys despite high levels of automation.

There's a disconnect. DevOps is supposed to improve time to market by encouraging collaboration and efficiency. In some cases it does. But too often a lack of cohesion in DevOps processes is pushing developers, operations engineers and IT leaders apart.

One way to connect all sides and get them reading from the same script is for organizations to commit to adopting Platform Ops. Platform Ops is an approach that aims to instill more structure into DevOps practices across an organization so they can scale more efficiently.

While it may sound like the addition of just another layer will complicate an already complex set of software delivery practices, it shouldn't. Platform Ops actually provides structure for DevOps processes, allowing stakeholders access to centralized resources so they can handle tasks more efficiently by themselves.

To adopt Platform Ops, organizations need to form a dedicated team that maintains the internal marketplace of resources that acts as a self-service platform. The platform should include everything developers need to build an automated DevOps value stream. Rather than worrying about infrastructure and operations tooling, developers can focus on what they do best — building software.

Platform Ops isn't a return to centralized IT. No one wants that. Years of IT controlling every tech resource within an organization gave rise to shadow IT in the first place. Too much central control would frustrate developers even more and decrease the level of collaboration on teams.

Making the concept work requires that organizations balance rules with freedom to innovate. While development teams still need the flexibility to do their work, Platform Ops teams should provide systems to ensure consistency and better governance.

Developers need to control things that are part of their workflows — like continuous integration systems, source control platforms and how to control integration tests. The idea is not to limit their creativity and their ability to work independently. Giving them control and a say in day-to-day.

Platform Ops, on the other hand, should control things where there is less room for flexibility. This includes infrastructure automation, artifact repository, alerting and emergency response, infrastructure and application security, CI/CD and overall metrics.

You could make the argument that Platform Ops opens up a new future for a scaled-up DevOps itself — opening up channels to innovate and collaborate while installing a dose of discipline. Balancing developer creativity with the necessary administrative work that's required frees up resources to successfully implement DevOps processes in the long-term. As organizations weave Platform Ops elements into their processes, DevOps will work more productively.

If DevOps is about automation and collaboration, Platform Ops enables teams to do what they do better. Separating the core business from the platform that the organization uses to build the core business simplifies processes and enables the DevOps practice to scale. It makes it easier to integrate best practices, and it provides the consistency that stakeholders need to make DevOps culture a reality across organizations.

Danny Allan is CTO and SVP for Product Strategy at Veeam
Share this

Industry News

December 06, 2021 announced support for Amazon Redshift Serverless powered on Amazon Web Services, Inc. (AWS), a fully managed petabyte-scale cloud data warehouse.

December 06, 2021

Neosec formed a strategic partnership with Kong Inc. to integrate its API security platform with Kong Gateway to provide a complete enterprise-class solution for managing and securing APIs and microservices.

December 02, 2021

Mirantis announced DevOpsCare, powered by Lens, a vendor-agnostic, fully-managed CI/CD (continuous integration/continuous deployment) product for any Kubernetes environment, offering developers higher levels of productivity more quickly.

December 02, 2021

The D2iQ Kubernetes Platform (DKP) is now available in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that make it easy to find, test, buy, and deploy software that runs on Amazon Web Services, Inc. (AWS).

December 01, 2021

Bugcrowd announced the availability of Bugcrowd's cybersecurity solutions on the AWS Marketplace, providing customers with easy access, simplified billing, quick deployment, and streamlined license management.

December 01, 2021

Kublr received Microsoft Azure Arc-enabled Kubernetes validation, including for Azure Arc-enabled Kubernetes for Data Services.

December 01, 2021

CloudSphere achieved Amazon Web Services (AWS) Migration and Modernization Competency for discovering, planning, and helping enterprise customers move business services to AWS to reduce cost, increase agility and improve security.

November 30, 2021

JFrog introduced a new container registry and package manager for running JFrog Artifactory with Kubernetes clusters on-premises, in the cloud, or both.

November 30, 2021

Docker announced the availability of Docker Official Images directly from Amazon Web Services (AWS).

November 30, 2021

Weaveworks announced the general availability of Weave GitOps Enterprise, a GitOps platform that automates continuous application delivery and Kubernetes operations at any scale.

November 30, 2021

Amazon Web Services announced AWS Mainframe Modernization, a new service that makes it faster and easier for customers to migrate mainframe and legacy workloads to the cloud, and enjoy the superior agility, elasticity, and cost savings of AWS.

November 29, 2021

Quali announced the newest release of Torque Enterprise, which includes enhanced integration with Terraform, new custom tagging capabilities, and improved cost visibility dashboards, unleashing an entirely new level of self-service access to application environments on demand.

November 29, 2021

Vertical Relevance (VR), a financial services-focused consulting firm, achieved Amazon Web Services (AWS) DevOps Competency status.

November 18, 2021

Loft Labs announced the launch of Loft version 2 with a focus on ease of use that overcomes the major complaint that Kubernetes is complex and hard to set up.

November 18, 2021

Perforce Software announced new functionality to speed remediation of discovered defects in automated scans.