Organization and Process (Or Lack Thereof) in the Digital War Room
April 05, 2018

Dennis Drogseth
EMA

The digital war room — physical, virtual or hybrid — is not in retreat but in fact is growing in scope to include greater participation from development and security. It's also becoming more proactive, with on average more than 30% of "major incidents" before they impacted business service performance. In this blog I'm providing a few additional highlights from the insights we got on digital war room organization and processes ...

Read the full blog on APMdigest

Dennis Drogseth is VP at Enterprise Management Associates (EMA)
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