DevOps Isn't Only About Tools, It's About Teams and How They Collaborate
May 12, 2022

Jack McCurdy

DevOps is not a tool in itself. You can't download it. It is made up of tools and methods and a whole way of working — the DevOps culture.

At its core, DevOps is about creating an open, regular flow between operations and development — and therefore clear communication and collaboration is essential. With demand increasing to build innovative systems to attract and retain customers, a cohesive DevOps culture can be the differentiator that puts you at the forefront of commercial growth.

DevOps Is Not a Tool, It’s a Culture That Needs People Like You

So what does this mean for developing your career in DevOps? Well crucially, it means that so-called "softer" skills around people management and communication are as much in demand as technical knowledge of tools such as GitHub (source control) or Puppet (monitoring).

Team Collaboration and Communication Is Vital to DevOps Success

Gearset's State of Salesforce DevOps Survey 2022 — of which the results are relevant to any DevOps practice — highlighted the importance of collaboration at the core of creating a successful DevOps culture. 93% of survey respondents cited collaboration as one of the most valuable benefits of DevOps — while 36% stated that challenges within teams — including collaboration — was one of their biggest blockers. It's clear that putting some time into developing your collaborative skills can have a real impact on the success of your team's DevOps journey.

Everyone Talks, Everyone Listens and Everyone Acts

Many teams are moving on from developers sitting in silos. With DevOps this is a core part of the culture — everybody owns the successes, the challenges and the solutions — and communicating effectively across functions, departments and roles is key to this collaboration.

The really big change with DevOps — in contrast to a linear waterfall development culture — is that collaboration has to happen between teams who may have previously worked with an imaginary wall between themselves. Agile developers and testers originally started pushing for more feedback from operations and admin to support faster development and, in time, a whole DevOps culture developed from those principles.

Automation Works Best with Inter-Team Communication and Understanding

Automation is without doubt one of the big wins for DevOps, reducing repetitive tasks in areas like testing, making it easier to work with huge data volumes or enabling continuous integration and development. However, as much as you can upskill in core DevOps tasks like automation, it doesn't work longer-term without people knowing what they are doing with it; monitoring what happens, responding correctly and, of course, communicating with others on their finding and solutions.

DevOps processes are supported and maintained by skilled, trained people like you. When everyone collaborates and communicates clearly, DevOps automation is at its most effective.

Jack McCurdy is a Salesforce DevOps Advocate at Gearset
Share this

Industry News

July 18, 2024

Mission Cloud announced the launch of Mission Cloud Engagements - DevOps, a platform designed to transform how businesses manage and execute their AWS DevOps projects.

July 18, 2024

Accelario announces the release of its free TDM solution, including database virtualization and data anonymization.

July 18, 2024

RAVEL (formerly StratusCore) introduced RAVEL Orchestrate’s new Bare Metal Build Station functionality, which empowers IT and DevOps teams in SMBs or enterprises to intelligently prepare and deploy customized images to any physical machine connected to a network.

July 17, 2024

OpenText™ announced its solution to speed the triage and remediation of vulnerabilities throughout the stages of code development, OpenText Fortify Aviator, an AI-powered code security solution, saves developers significant time by enabling faster and easier auditing and remediation of static application security testing (SAST) vulnerabilities—all within a single solution​.

July 17, 2024

Tricentis announced the acquisition of SeaLights, a SaaS-based, software quality intelligence platform.

July 17, 2024

CAST is now available as software as a service (SaaS).

July 16, 2024

OpenText announced its latest product innovations with Cloud Editions (CE) 24.3.

July 16, 2024

Red Hat introduced new capabilities and enhancements for Red Hat OpenShift, the hybrid cloud application platform powered by Kubernetes, as well as the general availability of Red Hat Advanced Cluster Security Cloud Service.

July 16, 2024

DevEx Connect launched as a community-driven independent research, analyst and events organization focusing on everything under the DevEx umbrella, including DevOps, SRE and Platform Engineering.

July 15, 2024

Elastic announced support for Amazon Bedrock-hosted models in Elasticsearch Open Inference API and Playground.

July 11, 2024

Progress announced new and powerful enhancements in the latest release of Progress® LoadMaster® 360, its cloud-based unified application delivery platform. These enhancements help organizations protect their web applications against increasingly sophisticated cyberattacks and provide customers with an optimal application experience.

July 11, 2024

Virtusa announced a strategic partnership with Quality Clouds, a provider of SaaS governance solutions for Salesforce and ServiceNow platforms.

July 11, 2024

Zesty launched its newest offering, Commitment Manager for Amazon RDS (Relational Database Service).

July 10, 2024

MacStadium unveiled Orka Desktop, a free, local macOS virtualization tool.