Bugsnag Releases User Stability Analytics
October 29, 2020

Bugsnag announced availability of user stability analytics, which will help developers gain a clearer understanding of how application errors are impacting the user experience and other key performance indicators (KPIs) for the business, as well as offer insights on whether to fix bugs or build new features.

"How your web and mobile apps perform in the real-world has a direct impact on user engagement, retention and, ultimately, business growth," said James Smith, Bugsnag co-founder and CEO. "The addition of user stability analytics will offer developers a holistic picture, in which they can correlate stability with other business metrics. With this information, developers can align release plans with their overall business goals to ensure a top-notch user experience."

Combined with existing session stability analytics, the new user stability tool offers comprehensive insights into application health. It enables developers to:

- Track the health of applications in instances where a small number of users are experiencing a large number of crashes

- Set user stability targets, including target stability (SLO) and critical stability (SLA)

- Decide when a release is ready to be rolled out to a larger subset of users based on how stability compares to targets

- Correlate with other user-based metrics, such as daily active users, average revenue per user (ARPU), conversion, churn, retention and app store rating to understand how application stability is impacting business growth

The new user stability analytics are available to Bugsnag customers on the Standard or Enterprise plan.

Customers monitoring mobile and web applications will see both user and session stability analytics side-by-side, including 30-day application stability scores and trends in the Stability Center, plus stability scores per release and 30-day release stability and adoption trends in the Releases Dashboard. When setting stability targets, they can choose between session stability or the new user stability metric.

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