Appdome has integrated its platform with GitHub to build, scale, and deliver software.
BugReplay announced the availability of “Feedback by BugReplay,” an easy-to-use bug reporting tool that enables users to quickly and accurately submit detailed bug reports about website problems to customer support teams.
With Feedback, all users have to do is click on the BugReplay button on their browser, click “record” and then retrace their steps that led to the problem, click on the “record” button again to stop recording, and then click “save” to finish. By recording multiple streams of information and then playing them back simultaneously in an integrated video player, Feedback reproduces in a video clip what tech support would see if they had encountered the problem first-hand.
Tech support staff automatically receive the Feedback video bug report, which captures environmental data about a bug reporter’s browser, operating system, locale, date and time of the report, time zone, system memory and other information. All headers and cookies are saved and displayed alongside the request, so customer support professionals no longer have to ask basic questions like, “Are your cookies enabled?” Screenshot sessions allow users to take unlimited screenshots in one session and edit them with the built-in image editor.
“Feedback by BugReplay is intended for anyone who has a vested interest in a website functioning properly,” said Sam Kaufman, co-founder and CTO of BugReplay. “If you’re dependent on a website for your business and it stops working properly, you need to report the problem to your tech support. By using our Feedback browser extension, reporting a problem will take a lot less time than other methods and your bug report will capture all the information customer support needs to fix the problem quickly.”
“Reporting bugs and replicating the problem for customer support is a very tedious and difficult process, especially when the web user and customer support professional are not sitting right next to each other,” added Kaufman. “People rely on a mix of tools such as screenshots, screen recordings and detailed notes to report bugs, but these are time consuming and offer an incomplete picture at best. Feedback by BugReplay takes these frustrations out of reporting, requires no technical knowledge by the website user and allows tech support to see exactly what went wrong so they can figure out how to fix it quickly.”
Feedback integrates with JIRA, GitHub & Slack and offers custom email integration that will send an email to any address after a report is created. It also integrates with Zendesk so users can attach videos to their support tickets. Users can also share their reports with anyone by creating a shareable URL. The Feedback dashboard lists all reports made so users can easily review reports submitted by anyone within an organization.
DigiCert, announced a partnership with ReversingLabs to enhance software security by combining advanced binary analysis and threat detection from ReversingLabs with DigiCert's enterprise-grade secure code signing solution.
Semgrep announced that Semgrep Supply Chain is now free for all to use, up to a 10-contributor limit.
Checkmarx announced its new AI Query Builders and AI Guided Remediation to help development and AppSec teams more accurately discover and remediate application vulnerabilities.
Copado announced a technology partnership with nCino to provide financial institutions with proven tools for continuous integration, continuous delivery and automated testing of nCino features and functionality of the nCino cloud banking platform.
OpsMx announced extensions to OpsMx Intelligent Software Delivery (ISD) that make it a CI/CD solution designed for secure software delivery and deployment.
Couchbase announced a broad range of enhancements to its Database-as-a-Service Couchbase Capella™.
Remote.It release of Docker Network Jumpbox to enable zero trust container access for Remote.It users.
Platformatic launched a suite of new enterprise-grade products that can be self-hosted on-prem, in a private cloud, or on Platformatic’s managed cloud service:
Parasoft announced the release of C/C++test 2023.1 with complete support of MISRA C 2023 and MISRA C 2012 with Amendment 4.
Rezilion announced the release of its new Smart Fix feature in the Rezilion platform, which offers critical guidance so users can understand the most strategic, not just the most recent, upgrade to fix vulnerable components.
Zesty has partnered with skyPurple Cloud, the public cloud operations specialists for enterprises.
With Zesty, skyPurple Cloud's customers have already reduced their average monthly EC2 Linux On-Demand costs by 44% on AWS.
Red Hat announced Red Hat Trusted Software Supply Chain, a solution that enhances resilience to software supply chain vulnerabilities.
Mirantis announced Lens Control Center, to enable large businesses to centrally manage Lens Pro deployments by standardizing configurations, consolidating billing, and enabling control over outbound network connections for greater security.
Red Hat announced new capabilities for Red Hat OpenShift AI.