To meet the growing demand for Oracle Container Engine for Kubernetes (OKE) with global organizations, Oracle Cloud Infrastructure (OCI) is introducing new capabilities that can boost the reliability and efficiency of large-scale Kubernetes environments while simplifying operations and reducing costs.
Let’s spend a moment remembering the IT department of old: it looked after applications running in production and supported the rest of the organization such as sales, customer support, marketing, finance, so the business could thrive and interact positively with the customer.
Now fast-forward to today’s ‘new world’ IT department: the customers are interacting directly with applications and services that are supported by IT and DevOps. The ‘old world’ IT is no more. Businesses today are so dependent on applications that DevOps is now highly visible as it sits at the nexus between customers and business. Heavy burden? You bet, but also a tremendous opportunity to elevate the DevOps role and the entire IT department within the business.
With competing products and services just a click away, today’s successful businesses are beyond customer focused – they are customer obsessed. Today, a business’s applications and online services are the business. Do you think your customers perceive a difference? They don’t. They just know that if an application is failing – if they can’t complete a transaction or are suffering a long wait time - then your ‘business’ is failing.
This puts DevOps in the critical position being responsible for all of those apps and online services that shape a customer’s experience. I’ll go a step further and say DevOps and IT executives are now critical to aligning IT and business goals.
IT and business alignment is nearly impossible to achieve as long as business data and IT data sit in separate ‘silos’ with disjointed views.
We all know the information ‘silos’ and what they lead to: finger pointing, miscommunication, and fragmented and disparate views of how to drive the business forward. Technology executives are in a most powerful position to drive this customer obsession because of their unique visibility into business metrics and what is happening at the business service level – What services are customers consuming? When? How?
What is needed are solutions that deliver a single view of business and systems metrics that are needed to attain true business-IT alignment based on having a single repository. You can view critical systems data through the lens of business performance – in real time – and see data presented in the context of your business so you can identify risks to your business immediately, and know whether or not IT issues are a contributing factor. You can also identify and proactively solve IT problems before they impact the bottom line.
This is the first of a four-blog series. In the next blog I’ll discuss in more detail the importance of data visibility throughout your organization.
Pamela Roussos is CMO of AppFirst.
Industry News
Perforce Software joined the Amazon Web Services (AWS) Independent Software Vendor (ISV) Accelerate Program and listed its free Enhanced Studio Pack (ESP) in AWS Marketplace.
Aembit, an identity platform that lets DevOps and Security teams discover, manage, enforce, and audit access between federated workloads, announced its official launch alongside $16.6M in seed financing from cybersecurity specialist investors Ballistic Ventures and Ten Eleven Ventures.
Hyland released Alfresco Content Services 7.0 – a cloud-native content services platform, optimized for content model flexibility and performance at scale.
CAST AI has announced the closing of a $20M investment round.
Check Point® Software Technologies introduced Infinity Global Services, an all-encompassing security solution that will empower organizations of all sizes to fortify their systems, from cloud to network to endpoint.
OpsCruise's Kubernetes and Cloud Service observability platform is certified to run on the Red Hat OpenShift Kubernetes platform.
DataOps.live released an update to the DataOps.live platform, delivering productivity for data teams.
CoreStack and Zensar announced a strategic global partnership. CoreStack will provide its AI-powered NextGen cloud governance and FinOps capabilities, complementing Zensar’s composable cloud operations offering.
Delinea introduced the Delinea Platform, a cloud-native foundation for Delinea's PAM solutions that empowers end-to-end visibility, dynamic privilege controls, and adaptive security.
Sysdig announced a new foundation that will serve as the long-term custodian of the Wireshark open source project.
Talend announced the latest update to Talend Data Fabric, its end-to-end platform for data discovery, transformation, governance, and sharing.
Descope has raised $53M in seed funding and emerged from stealth to launch a frictionless, secure, and developer-friendly authentication and user management platform.
Loft Labs announced Loft v3 with new capabilities and flexibility for platform teams to build and enable their development teams with a self-service Kubernetes.
AWS Application Composer is now generally available.