VANTIQ announced the Summer release of the VANTIQ platform, featuring new functionality that enables users to easily design man-machine collaboration into their applications.
Applications built on VANTIQ can now drive autonomous decisions as well as choreograph interactions between systems and people to remediate issues, handle exceptions, improve operations and offer new business opportunities.
“Companies and software providers frequently fail in embarrassing and public ways trying to automate everything. The reality is that system disruptions, unexpected events or any other myriad of variables will sometimes demand human intervention,” said Marty Sprinzen, cofounder and CEO at VANTIQ. “We’ve designed a user-friendly way to easily build man-machine collaboration into applications, so the right people get involved to resolve an issue as quickly as possible. The system provides context and guidance along the way and will close the loop once it can verify the resolution or escalate.”
With VANTIQ collaboration capabilities, once a situation is identified, a response to the situation is generated. This may be a response initiated autonomously by the system or a response determined via man-machine collaboration among the automation system and the responsible individuals. This action model represents a large opportunity to both improve business operations and offer new opportunities.
For situations where the optimal response may be ambiguous or where determining the optimal response is beyond the capabilities of the system, a man-machine collaboration activity involving the system and the responsible individuals is initiated in order to ensure the optimal response.
Complex, web-scale backend systems handling fleet or repair management, ride-share requests and driver assignments, Industrial IoT problems, business logic for connected products, or supply chain visibility and brand protection, for example, can be designed graphically in days and weeks rather than months or years. Instead of developers writing tens of thousands of lines of code they can focus on the business logic using high level primitives without having to worry about the infrastructure, scaling issues and deployment. The VANTIQ platform delivers magnitudes of productivity improvement, eliminates deployment risks and ensures mission critical performance.