Empirix Launches New Hammer Test System
May 18, 2017

Empirix announced immediate availability of its most powerful Hammer Test System release ever.

This latest version arms QA, DevOps and IT teams with the ability to test and optimize quality for voice applications, mobile applications and contact center systems in the most robust and comprehensive manner, faster than ever.

Highlights of this release include:

Expanded testing coverage

- Skype for Business support
- Presence server and UE support
- Third-party system support via RESTful API
- Cisco Built-in Bridge emulation for call recording platform testing

Enhanced testing power

- Pre-packaged options to verify transfer scenarios and on-/off-hold call flows
- Dynamic retrieval of web services to validate voice application responses
- Interoperability with the Hammer Cloud Platform
- Speech to text transcription capabilities

“Empirix has spent many years learning about our customers and responding to dynamic market needs, elevating Hammer to the leading-edge solution it is today. We are so excited to introduce our most powerful release ever,” shared Erik Delorey, Product Manager for Contact Center Assurance, Empirix. “Organizations can now leverage the Hammer Test System to detect and measure performance issues faster, across their entire communications network.”

The Hammer Test System can emulate interactions with contact centers, just as customers would experience them. These interactions include dialing or receiving calls, entering or speaking account information, and listening to ensure that the right responses are played — all while measuring system and network response times throughout each test call. Hammer’s patented recognition technology even verifies that the correct prompts are being played in the application. Now, organizations can rely on this new Hammer Test System release to further accelerate time to market and reduce QA cycles by 66% or more while drastically improving the customer experience.

The Latest

June 21, 2018

DevSecOps is quickly gaining support and traction, within and beyond information security teams. In fact, 70% of respondents believe their culture can embrace the change needed to fuse Security and DevOps, according to a new survey of 80 security professionals by Aqua Security ...

June 20, 2018

The larger the company size, the higher the proportion of low IT performers, according to the State of DevOps: Market Segmentation Report from Puppet, based on the 2017 State of DevOps Survey data ...

June 18, 2018

An overwhelming 83 percent of respondents have concerns about deploying traditional firewalls in the cloud, according to Firewalls and the Cloud, a survey conducted by Barracuda Networks...

June 14, 2018

Despite the vast majority of cloud management decision-makers believing that DevOps and microservice enablement are important, very few believe that their organizations are capable of delivering them today — a gap that is costing the average enterprise $34 million per year, according to new report from the Ponemon Institute ...

June 12, 2018

Dev teams are doing their best to give the customers what they want, but oftentimes find themselves in between a rock and a hard place. Teams are struggling to get up to speed with new tools that are meant to make their lives easier and more realistic to hit deadlines. With spring cleaning season upon us, take time this season to tune up agile processes and continue the work of advancing the shift towards DevOps ...

June 11, 2018

The ability to create a culture of DevOps is critical to any organization's ability to deliver applications and services at a high rate of speed, but can we clearly and concisely answer the question: What exactly is DevOps? Despite the best intentions, some large companies are struggling to understand what DevOps actually is, and what it takes to fully implement its concepts and reap its benefits ...

June 07, 2018

The Twelve-Factor App is a methodology that offers a 12-step best practice approach for developers to apply when building software-as-a-service apps that are both scalable and maintainable in a DevOps world. As software continues to be written and deployed at a faster rate and in the cloud, development teams are finding there is more room for failure and vulnerabilities. This blog series will discuss how to build a Twelve-Factor app securely ...

June 05, 2018

Everyone understands the importance of code quality for applications, particularly when DevOps results in releases becoming faster and faster, reducing the room for error. The same issues increasingly apply to databases, which are a vital part of DevOps workflows. Fail to integrate the database into DevOps and you'll face bottlenecks that slow down your processes and undermine your efforts ...

June 04, 2018

DevOps and security traditionally have been siloed functions and security is often seen as a policing function by DevOps team members. However, more mature business leaders are trying to bridge the gap between the two functions to achieve business excellence. This theme was evident from our recent survey where 39% of respondents cited that DevOps and development teams care greatly about their cybersecurity posture, showing that the silo between security/IT and development teams is diminishing ...

May 31, 2018

DEVOPSdigest asked experts from across the IT industry for their opinions on the top tools to support DevSecOps. Part 5, the last installment, offers some final thoughts about "tools" that are not necessarily technology ...

Share this