DevOps and NetOps Want More Collaboration and Automation - Part 1
August 14, 2017

Lori MacVittie
F5 Networks

DevOps and NetOps are both far more generous in their opinion of the other with respect to prioritization of efforts than traditional archetypes purport them to be, and they have a lot in common – even though they may disagree on details – according to a new survey by F5.

We surveyed 884 NetOps and DevOps professionals during July 2017. We asked primarily about automation efforts, but also about those measures often cited by DevOps such as frequency and success rate of deployments. We also wanted know whether the perceptions held by each group were in line with the animosity portrayed by caricatures or had the two moved on and become if not fast friends, then at least frenemies. After all, both groups have the same goals – get an app to market that will propel the business to new heights.

And from the results, it certainly seems so. Both desire greater collaboration and interaction when it comes to moving apps to market, offering up specific examples as to just how they’d like to see that fall out.

And both groups share common perceptions of the security, reliability, and performance of the applications they’re delivering and then deploying. Perhaps surprisingly, neither is immune to the impact of the pace of change in the industry.

DevOps and NetOps alike are not entirely confident their roles will be relevant in five years, and both identified at least some gap between what they need to know to do their jobs and the skills/training they currently possess.

But we did uncover differences as to just how much technology should bridge the divide between development and production pipelines. That, in turn, validates a widely held belief that "the network" is a primary factor in the rise of multi-cloud as it drives developers and DevOps to seek solutions outside IT, primarily in the cloud.  

Automate. Automate. Automate.

That’s a direct quote, and a common theme among those in DevOps, in the minority, who believed their counterparts in NetOps were not prioritizing the "right things." That could be because they were pitted against the small number (8 percent) of NetOps who indicated "None" of their production pipeline was currently automated. Or perhaps they operate as part of a small group of DevOps (4 percent) who believe developers and DevOps and development should have NO access to the production pipeline via automation/self-service capabilities, and simply disagree.  

The good news is they are in the minority on both counts. The majority of NetOps not only operate in environments where 50 percent or more of the production pipeline is automated, but a plurality (61 percent) also believe DevOps and developers should have greater access (50 percent or more) to that pipeline.

That means NetOps is squarely on board with DevOps' desire for more automation and self-service capabilities.


Furthermore, both groups overwhelmingly believe the other prioritizes "the right things," with 82 percent of DevOps and 76 percent of NetOps giving a head nod of approval to their counterparts' prioritization.

Read DevOps and NetOps Want More Collaboration and Automation - Part 2

Lori MacVittie is the Principal Technical Evangelist at F5 Networks

The Latest

December 14, 2017

Around one in five business leaders indicating that their software budget had increased 50 percent or more over the past three years to support digital transformation projects. However, the increased software development investment has not translated to greater security budgets or awareness of the security risks insecure software introduces: only 50 percent of business leaders surveyed understand the risk that vulnerable software poses to their business, according to Securing the Digital Economy, a report from Veracode ...

December 13, 2017

Metrics-oriented thinking is key to continuous improvement – and a core tenant of any agile or DevOps philosophy. Metrics are factual and once agreed upon, these facts are used to drive discussions and methods. They also allow for a collaborative effort to execute decisions that contribute towards business outcomes ...

December 11, 2017

The benefits of DevOps are potentially enormous, but simply identifying the benefits is not enough. A faster time to market may be a good customer story, but with no directly measurable monetary return, the value of DevOps can still be questioned at board level. Businesses want more than promises if they are to sign off on financial decisions: they need to know the Return on Investment (ROI) as well, with facts and figures that demonstrate what they will gain ...

December 07, 2017

Modern businesses are migrating to a cloud-based model for hosting sensitive data to reap the benefits of agility and cost savings as well as to keep pace with customer demand. Cloud-Native methodologies such as DevSecOps, continuous delivery, containers and micro-services are essential building blocks in the digital business revolution. However, moving information and technologies from hardware to software poses a security concern – translating to a top challenge for both IT and the C-level, as applications built on top of micro-services and containers in a Cloud-Native environment utilize a wide variety of secrets for their proper functioning ...

December 06, 2017

There was a time in cybersecurity strategy when most IT leaders considered perimeter and endpoint guards like antivirus and authentication controls to be the sum of network protection. But as attacks continue to increase in frequency and sophistication, leaders and DevOps teams have been focusing on the role of backup and disaster recovery in mounting a strong defense ...

December 04, 2017

In this blog I will summarize and share with you some wisdom about the biggest problem – okay, problems – in the field of software testing right now. While this is not an exhaustive list, these four bad habits have emerged as the predominant themes ...

December 01, 2017

The majority of testers – 63 percent – are responsible for both API and UI testing, according to the State of Testing 2017 Survey conducted by SmartBear Software. With the growth of methodologies like Agile and DevOps, testing teams have been shrinking and the line between roles increasingly blending ...

November 29, 2017

Companies today face a digital dilemma. How can they understand and discern if their approach to transforming their company to meet today's digital consumer is the right one? ...

November 27, 2017

It has been argued that Dev and Ops teams should work more closely together for some time. For many, the benefits of a closer relationship are clear, and the debate has moved on from if to how, but for lots of companies there are several types of walls to tear down ...

Share this